Sabre - Managed Application Delivery (MAD) Early Access Program
Led Sabre's participation in Google's Managed Application Delivery (MAD) early access program, providing crucial product feedback from travel industry perspective while implementing cutting-edge application delivery capabilities.
Company
Sabre
Year
2024
Industry
Travel Technology
Technologies Used
Case Study: Sabre Managed Application Delivery (MAD) Early Access Program
Executive Summary
Led Sabre’s participation in Google’s Managed Application Delivery (MAD) early access program, providing crucial product feedback from travel industry perspective while implementing cutting-edge application delivery capabilities for airline customer systems.
Challenge
Sabre required advanced application delivery capabilities for their airline customer systems while Google needed real-world validation of their new MAD product:
- Product Maturity: Working with pre-release technology requiring extensive validation and feedback
- Travel Industry Requirements: Ensuring MAD product capabilities aligned with airline industry operational needs
- Integration Complexity: Integrating new application delivery platform with existing Sabre travel technology infrastructure
- Customer Impact: Implementing early access technology while maintaining reliability for airline customers
- Product Development Partnership: Providing actionable feedback to influence Google product development and market readiness
Approach & Solution
As Cloud Solutions Architect and early access program lead, I managed comprehensive MAD evaluation and implementation:
- Early Access Leadership: Led Sabre’s participation in Google’s MAD early access program with comprehensive evaluation framework
- Travel Industry Validation: Assessed MAD capabilities against airline industry operational requirements and compliance needs
- Implementation Strategy: Designed MAD integration approach specific to Sabre’s airline customer systems and workflows
- Product Feedback: Provided detailed feedback to Google product teams based on real-world travel technology implementation
- Risk Mitigation: Managed early access technology risks while maintaining operational reliability for airline customers
Technology Implementation
MAD Platform Integration
- Application Delivery Pipeline: Implemented MAD-based delivery pipeline for Sabre’s airline customer applications
- Travel Industry Configuration: Customized MAD settings and workflows for airline operational requirements
- Integration Patterns: Designed seamless integration between MAD and existing Sabre travel technology infrastructure
- Performance Validation: Comprehensive testing ensuring MAD performance met airline industry real-time requirements
Early Access Program Management
- Feedback Framework: Structured feedback collection and communication with Google product teams
- Risk Assessment: Continuous risk evaluation and mitigation strategies for early access technology implementation
- Feature Validation: Comprehensive validation of MAD features against travel industry use cases and requirements
- Product Roadmap Input: Strategic input on MAD product development priorities based on travel industry needs
Results & Impact
Quantifiable Outcomes
- Early Access Success: Successfully implemented and validated MAD technology in production travel technology environment
- Product Development Impact: Feedback directly contributed to MAD product refinement and market readiness
- Travel Industry Validation: Proved MAD viability for complex airline industry operational requirements
- Strategic Partnership: Established strategic relationship between Sabre and Google through successful early access collaboration
Business Value
The early access program delivered significant strategic advantages:
- Technology Leadership: Positioned Sabre as early adopter of cutting-edge application delivery technology
- Competitive Advantage: Access to advanced application delivery capabilities ahead of travel industry competitors
- Product Influence: Direct influence on Google product development ensuring travel industry requirements consideration
- Partnership Value: Strategic partnership with Google providing preferential access to emerging technologies
- Innovation Leadership: Demonstrated Sabre’s commitment to technology innovation and industry leadership
Product Development Impact
Google MAD Product Enhancement
- Travel Industry Requirements: Feedback ensured MAD product addressed specialized travel technology needs
- Performance Optimization: Input contributed to MAD performance improvements for real-time airline applications
- Compliance Features: Influence on MAD compliance capabilities supporting aviation industry regulatory requirements
- Integration Capabilities: Feedback shaped MAD integration features for complex enterprise travel technology environments
Market Readiness
- Industry Validation: Real-world travel industry implementation proved MAD market viability
- Customer Success Patterns: Early access experience established best practices for MAD customer implementations
- Go-to-Market Strategy: Implementation insights informed Google’s MAD go-to-market approach for enterprise customers
Strategic Partnership Value
- Early Access Leadership: Established Sabre as trusted early access partner for Google cloud technologies
- Product Development Collaboration: Ongoing collaboration with Google product teams on emerging technologies
- Industry Influence: Strategic position influencing Google product development for travel technology industry
- Competitive Intelligence: Early visibility into Google’s product roadmap and technology strategy
This engagement represents strategic partnership leadership in product development, demonstrating the ability to successfully implement early access technology while providing valuable product feedback that influences major technology platforms.
Key Outcomes
- ✓ MAD technology successfully implemented and validated
- ✓ Product development feedback contributed to market readiness
- ✓ Travel industry validation proved MAD viability
- ✓ Strategic partnership established with Google
Project Overview
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